ISO 9001:2000 in Brief

ISO 9001:2000 In Brief provides practical information on how to set up an ISO 9001:2000 compliant quality management system (QMS) cost effectively. It explains the meaning of ISO 9000, its history, current status, requirements, and changes, and it covers how businesses can easily and efficiently satisfy customer requirements for quality control and quality assurance. Revised and expanded, the new edition of this easy-to-understand guide shows how to implement a QMS for the ISO 9001:2000 standard. Four years into the current version of ISO 9001, the new edition of this 'life-saving' book incorporates the hard-won experiences of actually working with the standard.